My water is discoloured. What should I do?

Wait until the hydrant flushing is done in your area and then run the cold water tap until the water runs clear. If you have a water softener and are experiencing discoloured water, place the unit into regeneration or cleaning mode after hydrant flushing is completed in your area.

Remember rust coloured water is safe, but it may stain laundry. If this happens, keep clothes wet and treat them with stain remover.

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1. My water is discoloured. What should I do?
2. Why is my water is discoloured, but my neighbour didn’t notice any discoloration?
3. Does the City test the water regularly? Is the testing done at various sites?
4. I live on the west side of Wetaskiwin and the City is currently flushing hydrants on the east side. Why is my water discoloured?