Does the monthly payment program automatically renew every year?

Yes. The monthly utility payment program will renew automatically each year unless you call the utility department to cancel your subscription at 780.361.4453.

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1. When can I sign up for monthly payments?
2. Does the monthly payment program automatically renew every year?
3. Will I still receive a paper utility bill every two months?
4. How much would I pay each month?
5. Will my payment amount change every month?
6. What if I use more water some months and less water other months?
7. What if there isn't enough of a credit on my account from my installment payments to pay for my whole utility bill?
8. Will my payments be adjusted every year? How will I be notified if anything changes?