What if I have my own septic system?

We are currently reviewing all our customer files to ensure we are not billing for wastewater consumption if a customer is not connected to a City sewer line. Refunds will be issues to those who qualify once the review is complete. Please contact the utilities office at 780.361.4453 for additional information.

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1. Is the wastewater consumption charge being retroactively applied?
2. How can I ensure the utility increases are affordable?
3. Why has my utility bill amount skyrocketed?
4. What if I have my own septic system?