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The original item was published from 1/19/2023 4:33:00 PM to 1/31/2023 1:34:41 PM.

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City News & Information

Posted on: January 19, 2023

[ARCHIVED] Error with pre-authorized payment system for property taxes

20230119 Graphic - error with pre-authorized payments

Residents who have been using the City’s pre-authorized payment system to pay their property taxes may have noticed an error with this month’s payment.

Typically, monthly payments are scheduled to be made on the 1st or 15th of the month — or the first available banking day after if those days fall on a weekend or holiday — depending on the payee’s preference.

Instead, due to a system error, this month’s payment was charged on Wednesday, January 18 for some residents. Those who received an insufficient funds notice due to the delayed charge will have the insufficient funds fee waved for this month. If this delay caused an insufficient fund charge from your bank, the City will cover that as well.

We apologize for any inconvenience this error may have caused.

If you have any further questions or are interested in signing up for pre-authorized payments on your property taxes, please call Wetaskiwin City Hall at 780.361.4400.

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