Citizen Reporting Tool

This online tool will allow residents to easily submit service requests to report non-emergency infrastructure concerns such as:

  • customer complaints 
  • potholes
  • damaged signs
  • sidewalk cracks
  • other items deemed a potential hazard

The submitter will be provided with a tracking number that can be used to follow up on the request. Those who submit concerns will also be notified once the request has been completed.

 Access the Citizen Reporting Tool here.


Background Information

Read the press release announcing the launch of this tool (November 16, 2020).